Total quality : management, organization, and strategy /

Evans, James R. 1950-

Total quality : management, organization, and strategy / James R. Evans, James W. Dean, Jr. - 2nd ed. - Mason, OH : South-Western College Pub., c2000. - vii, 376 p. : ill. ; 24 cm.

Dean's name appears first on the earlier edition.

Includes bibliographical references and index.

0324012764

99033201


Total quality management.

HD62.15 / .D4 2000

658.4/013

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