Customer satisfaction is worthless, customer loyalty is priceless : how to make customers love you, keep them coming back and tell everyone they know / by Jeffrey Gitomer.

By: Material type: TextTextPublication details: Austin, Tex. : Bard Press, c1998.Description: 288 p. ; 24 cmISBN:
  • 188516730X
Subject(s): DDC classification:
  • 658.8/12 21
LOC classification:
  • HF5415.525 .G58 1998
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Holdings
Item type Current library Call number Copy number Status Date due Barcode
books Harare Campus HF5415.525 (Browse shelf(Opens below)) Available 151625
books Harare Campus HF5415.525 (Browse shelf(Opens below)) 2 Available 151686

Includes index.

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