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	1.	The systems thinking approach to strategic planning and management / Stephen G. Haines. by Haines, Stephen G Material type: Text; Format: print ; Literary form: Not fiction Publication details: Boca Raton, Fla. : St. Lucie Press , c2000 Online access: Publisher description Availability: Items available for loan: RCU Main Campus (1)Call number: HD3028. Place hold Add to cart (remove)
	2.	Total quality in higher education / by Ralph G. Lewis, Douglas H. Smith. by Lewis, Ralph G, 1935- Smith, Douglas H Series: The St. Lucie Press total quality series Material type: Text; Format: print ; Literary form: Not fiction Publication details: Delray Beach, Fla. : St. Lucie Press, c1994 Availability: Items available for loan: RCU Main Campus (1)Call number: LB2341. Place hold Add to cart (remove)

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